
Battery Seat Post Lock (Max & Max+ Only)
Secure your E-Go Max or Max+ (2022 models) battery with the E-Go Max Battery Seat Post Lock — a simple and effective anti-theft upgrade.
This clamp replaces your bike’s existing seat post collar and locks the seat post firmly in place, preventing unauthorized removal of the internal battery. Designed specifically for the Max and Max+ models, it's a sleek, low-profile accessory offering enhanced battery security.
With batteries integrated into the seat post, theft is a common concern among e-bike users. This lock provides peace of mind through a smart, unobtrusive retrofit solution rather than bulky external security gear.
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Designed specifically for E-Go Max & Max+ models
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Prevents removal of the battery/seat post
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Simple retrofit — replaces the existing seat clamp
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Low-profile, lightweight and discreet
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No tools required for everyday use once installed
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Provides added protection against battery theft
Order Confirmation: Once you place your order, we will pre-authorise your card, but your payment will not be processed immediately. We will then proceed to process your payment and begin preparing your order for dispatch.
Order Delivery: All orders are typically dispatched within 5 working days of payment being processed. You will receive tracking details by email within 24 hours of dispatch. If you have not received tracking information within 6 working days of placing your order, please contact us at support@pedalgo.co.uk and we’ll assist you.
Damages on Delivery: All products are fully insured during delivery. Please inspect all items carefully at the time of delivery. If you notice any visible damage, we strongly advise that you do not accept the delivery. If you later discover damage, please email clear photos of the affected items to support@pedalgo.co.uk as soon as possible. We will initiate an insurance claim on your behalf and help arrange a replacement or refund where applicable.
Cancellations & Refunds: Orders cancelled after 48 hours may be subject to a cancellation fee. If your order has already been dispatched, you (the buyer) will be responsible for any return shipping costs. Refunds will only be issued to the original payment method used to place the order.
DYU Electric Bike Warranty – Pedal Go
At Pedal Go, we stand by the quality and reliability of the DYU electric bikes we sell. Every DYU e-bike purchased from our store includes a minimum 1-year UK warranty covering key components and manufacturing defects.
What’s Covered
Your DYU e-bike warranty includes protection against manufacturing defects for the following components:
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Frame – 1-year warranty
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Motor – 1-year warranty
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Battery – 1-year warranty
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Display & Controller – 1-year warranty
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Charger – 6-month warranty
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Electrical wiring & internal cabling – 1-year warranty
This warranty covers non-commercial use only and applies from the original date of delivery.
What’s Not Covered
The warranty does not apply to:
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Normal wear and tear (e.g. tyres, brake pads, chains)
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Damage caused by misuse, accidents, neglect, or modification
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Corrosion or water damage due to improper storage or usage
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Labour costs or shipping costs for unauthorised repairs
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Use in competitive riding, stunts, or commercial environments
Any damage resulting from failure to follow the instructions in the user manual may void your warranty.
How to Make a Warranty Claim
If you believe your DYU e-bike has a warranty issue, please contact us at support@pedalgo.co.uk with:
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Your order number
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A clear description of the issue
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Photos or videos showing the fault
Our team will assess your claim and, if valid, arrange for a repair, replacement part, or full replacement depending on the situation.
Important Notes
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Repairs must be carried out by an authorised technician or warranty may be voided
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The warranty is non-transferable and applies to the original purchaser only
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In some cases, proof of maintenance or setup by a qualified professional may be required
If you have any questions about your DYU warranty or need support, we’re here to help.
Pedal Go Customer Support
support@pedalgo.co.uk