Emotorad EMX+ Hybrid

The Emotorad EMX+ is a full-suspension e-bike for riders who split their time between town and trail. Front and rear suspension, 27.5-inch CST tyres and Tektro hydraulic disc brakes keep it comfortable and in control on rough tracks as well as city streets.

A 250W rear hub motor with 43Nm of torque assists you up to 15.5mph (25km/h), and the removable 36V 13Ah (470Wh) battery gives up to 37 miles (60km) per charge. Shimano Altus and Tourney gears give you a wide range for hills, and the LCD display shows your speed, battery and assist level.

• Full suspension: 100mm front fork and a rear shock for comfort on rough ground.
• 250W motor, 43Nm: Smooth pedal assist up to 15.5mph (25km/h).
• Up to 37 miles per charge: Removable 36V 13Ah (470Wh) lithium-ion battery.
• Hydraulic disc brakes: Tektro, front and rear, for strong, precise stopping.
• Shimano gears: Altus M310 rear and Tourney TY300 front derailleurs.
• 27.5-inch tyres: CST tyres with good grip on and off road.
• Lights and display: LED lights, plus an LCD showing speed, battery and assist level.

Order Confirmation: Once you place your order, we will pre-authorise your card, but your payment will not be processed immediately. We will then proceed to process your payment and begin preparing your order for dispatch.
Order Delivery: All orders are typically dispatched within 5 working days of payment being processed. You will receive tracking details by email within 24 hours of dispatch. If you have not received tracking information within 6 working days of placing your order, please contact us at sales@pedalgo.co.uk and we’ll assist you.
Damages on Delivery: All products are fully insured during delivery. Please inspect all items carefully at the time of delivery. If you notice any visible damage, we strongly advise that you do not accept the delivery. If you later discover damage, please email clear photos of the affected items to sales@pedalgo.co.uk as soon as possible. We will initiate an insurance claim on your behalf and help arrange a replacement or refund where applicable.
Cancellations & Refunds: Orders cancelled after 48 hours may be subject to a cancellation fee. If your order has already been dispatched, you (the buyer) will be responsible for any return shipping costs. Refunds will only be issued to the original payment method used to place the order.

All EMotorad electric bicycles come with a 1-year warranty from the date of purchase, covering manufacturing defects in materials and workmanship. This warranty applies to the original purchaser and is not transferable.

Coverage details
Frame: 1 year
Battery, motor, controller, charger: 1 year

Warranty claims
To initiate a warranty claim, please contact EMotorad at support@emotorad.com. Provide proof of purchase along with photos or videos of the issue. Valid claims will be processed promptly.

Exclusions
The warranty does not cover
Normal wear and tear items such as tires, brake pads, chains, and cables
Damage from accidents, misuse, or unauthorized modifications
Improper assembly or use of incompatible parts

If you experience any issues or need support, Pedal Go is your first point of contact. We are here to help and assist you with any warranty or product concerns.