EMOTORAD Plymouth Step Through

The Emotorad Plymouth is a step-through hybrid e-bike that is easy to get on and off and comfortable for everyday riding. A 100mm suspension fork, 700C CST tyres and Tektro hydraulic disc brakes make it at home on town roads and gentle country paths.

Its 250W rear hub motor with 40Nm of torque assists you up to 15.5mph (25km/h), the UK legal limit, and the removable 36V 11.6Ah (420Wh) battery gives up to 43 miles (70km) per charge. Seven Shimano gears and integrated lights make it a practical choice for commuting and leisure rides.

• Step-through frame: Lightweight 6061 aluminium frame that is easy to get on and off.
• Up to 43 miles per charge: Removable 36V 11.6Ah (420Wh) battery.
• 250W motor, 40Nm: Pedal assist up to 15.5mph (25km/h).
• Front suspension: 100mm travel fork for comfort on uneven roads.
• Hydraulic disc brakes: Tektro HD-M27 with 160mm rotors.
• Seven Shimano gears: Shimano Tourney 7-speed.
• Lights and display: Integrated front and rear LED lights and an APT-500S LCD display.

Order Confirmation: Once you place your order, we will pre-authorise your card, but your payment will not be processed immediately. We will then proceed to process your payment and begin preparing your order for dispatch.
Order Delivery: All orders are typically dispatched within 5 working days of payment being processed. You will receive tracking details by email within 24 hours of dispatch. If you have not received tracking information within 6 working days of placing your order, please contact us at sales@pedalgo.co.uk and we’ll assist you.
Damages on Delivery: All products are fully insured during delivery. Please inspect all items carefully at the time of delivery. If you notice any visible damage, we strongly advise that you do not accept the delivery. If you later discover damage, please email clear photos of the affected items to sales@pedalgo.co.uk as soon as possible. We will initiate an insurance claim on your behalf and help arrange a replacement or refund where applicable.
Cancellations & Refunds: Orders cancelled after 48 hours may be subject to a cancellation fee. If your order has already been dispatched, you (the buyer) will be responsible for any return shipping costs. Refunds will only be issued to the original payment method used to place the order.

All EMotorad electric bicycles come with a 1-year warranty from the date of purchase, covering manufacturing defects in materials and workmanship. This warranty applies to the original purchaser and is not transferable.

Coverage details
Frame: 1 year
Battery, motor, controller, charger: 1 year

Warranty claims
To initiate a warranty claim, please contact EMotorad at support@emotorad.com. Provide proof of purchase along with photos or videos of the issue. Valid claims will be processed promptly.

Exclusions
The warranty does not cover
Normal wear and tear items such as tires, brake pads, chains, and cables
Damage from accidents, misuse, or unauthorized modifications
Improper assembly or use of incompatible parts

If you experience any issues or need support, Pedal Go is your first point of contact. We are here to help and assist you with any warranty or product concerns.