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Propulsion is delivered by a 250W brushless geared rear hub motor, calibrated to provide smooth, progressive assistance across a range of cadences. This is powered by a Samsung 36V 12.8Ah (460Wh) lithium-ion battery, mounted for balanced weight distribution and removable for convenient charging. The battery management system is optimised for cell longevity, and in real-world conditions delivers a range of up to 64 km per charge. The assistance is regulated via a handlebar-mounted control interface, allowing riders to switch between multiple power modes to optimise energy consumption or maximise performance as required.
The drivetrain features a Shimano 8-speed system, ensuring efficient gear changes and compatibility with the bike’s electric assist characteristics. Braking performance is handled by mechanical disc brakes, providing consistent stopping power in both wet and dry conditions. The 700c double-wall alloy rims are paired with puncture-resistant tyres, ensuring low rolling resistance while offering dependable protection against common road hazards. Full-length mudguards, a pannier rack rated for practical load carrying, and a centre-mounted kickstand come pre-installed, making the Commute EX a fully equipped, ready-to-ride solution for urban professionals and dedicated commuters.
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250W / 36V Rear Hub Motor (45Nm Torque)
Smooth, quiet power delivery with strong hill-climbing support -
460Wh / 11.6Ah Samsung Lithium-Ion Battery (Removable)
Downtube-mounted for stability; easily removed for home or office charging -
Top Speed: 25 km/h (15.5 mph)
Fully road-legal under UK e-bike regulations -
Range: Up to 64 km (40 miles)
Ideal for daily commuting and extended recreational use -
Charging Time: Approx. 4 hours
Includes a 2A smart charger for efficient recharging -
LED Display with 5 Assist Levels + Walk Assist Mode
Simple handlebar-mounted control with push-assist for walking the bike -
Shimano 8-Speed Drivetrain (ALTUS Shifter, ACERA Derailleur)
Reliable, responsive shifting across a broad gear range -
Promax Mechanical Disc Brakes – 160mm Front & Rear
Consistent stopping power in all weather with motor safety cut-off -
700 x 45c Kenda Kwick Journey Tyres (Puncture Protected)
Designed for road and light gravel with built-in durability -
Lightweight Alloy Frame with Internal Cable Routing
Clean, low-maintenance design; available in 19” and 21” frame sizes -
Upright Geometry for Comfort
Longer head tube and relaxed angles to reduce back and shoulder fatigue -
Velo Urban Comfort Saddle & Palmwing Ergonomic Grips
Designed for support on longer rides -
Rear Alloy Pannier Rack with Bungee Straps
Built-in utility for carrying bags, panniers, or cargo -
Full-Length Alloy Mudguards (Front & Rear)
Keeps clothing protected from water and debris -
Centre-Mounted Alloy Kickstand
Stable parking on all surfaces -
Alloy Pedals with Sandpaper Non-Slip Grip
Secure traction in all weather conditions -
Matt Red Paint Finish
Stylish, modern, and highly visible on the road
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Motor: 250W / 36V Rear Hub (Brushless, 45Nm Torque)
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Battery: 460Wh / 11.6Ah Samsung Lithium-Ion (Removable)
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Top Speed: 25 km/h (15.5 mph)
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Range: Up to 64 km (40 miles)
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Charging Time: Approx. 4 hours with 2A Smart Charger
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Gearing: Shimano 8-Speed (ALTUS Shifter, ACERA Derailleur)
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Brakes: Promax Mechanical Disc Brakes – 160mm Rotors (Front & Rear)
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Display: LED Control Panel with 5 Power Levels + Walk Assist
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Tyres: Kenda Kwick Journey 700 x 45c (Puncture Protected)
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Frame Sizes: 19” and 21”
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Frame Material: Lightweight Alloy with Internal Cable Routing
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Handlebars: Alloy, 600mm Width
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Stem: Alloy, Adjustable Angle
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Saddle: Velo Urban Comfort
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Seatpost: Alloy, 27.2mm Diameter
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Chain: KMC Z7
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Pedals: Alloy with Non-Slip Sandpaper Tread
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Rims: Alloy Double Wall
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Spokes: Stainless Steel
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Bottom Bracket: VP Sealed Cartridge
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Weight: 19 kg (including 3.5 kg battery)
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Colour: Matt Red
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Included Accessories: Rear Rack with Bungee Straps, Full-Length Mudguards, Kickstand, Non-Slip Pedals
Height Recommendations
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19” Frame – Suitable for riders between 5'6" and 5'10" (168 – 178 cm)
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21” Frame – Suitable for riders between 5'11" and 6'3" (180 – 190 cm)
What’s Included
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EZEGO Commute EX Gents Electric Bike (Size: 19” or 21”)
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Removable 460Wh Samsung Battery
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2A Smart Charger
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Rear Alloy Rack with Bungee Straps
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Front & Rear Full-Length Alloy Mudguards
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Centre-Mounted Kickstand
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Ergonomic Grips and Comfort Saddle
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User Manual
Order Confirmation: Once you place your order, we will pre-authorise your card, but your payment will not be processed immediately. We will then proceed to process your payment and begin preparing your order for dispatch.
Order Delivery: All orders are typically dispatched within 5 working days of payment being processed. You will receive tracking details by email within 24 hours of dispatch. If you have not received tracking information within 6 working days of placing your order, please contact us at support@pedalgo.co.uk and we’ll assist you.
Damages on Delivery: All products are fully insured during delivery. Please inspect all items carefully at the time of delivery. If you notice any visible damage, we strongly advise that you do not accept the delivery. If you later discover damage, please email clear photos of the affected items to support@pedalgo.co.uk as soon as possible. We will initiate an insurance claim on your behalf and help arrange a replacement or refund where applicable.
Cancellations & Refunds: Orders cancelled after 48 hours may be subject to a cancellation fee. If your order has already been dispatched, you (the buyer) will be responsible for any return shipping costs. Refunds will only be issued to the original payment method used to place the order.
EZEGO Electric Bike Warranty
At Pedal Go, we proudly stock EZEGO electric bikes for their excellent build quality, practical design, and reliability. Every EZEGO bike purchased through our store includes a comprehensive 1-year UK warranty covering key components for your peace of mind.
What the Warranty Covers
Your EZEGO e-bike is protected against manufacturing defects for the following parts:
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Frame – 1 year
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Battery – 1 year
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Motor – 1 year
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Display & Controller – 1 year
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Charger & electrical wiring – 1 year
This warranty applies to normal, non-commercial use and starts from the date of delivery.
What’s Not Covered
The warranty does not cover:
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General wear and tear (including tyres, brake pads, chains, and grips)
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Damage from misuse, neglect, accidents, or unauthorised modifications
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Water damage from improper use or storage
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Labour or service costs not pre-approved by Pedal Go or EZEGO
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Cosmetic scratches or marks caused after delivery
Improper assembly or failure to follow the EZEGO user manual may void the warranty.
Making a Warranty Claim
To make a warranty claim, simply contact us at support@pedalgo.co.uk with:
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Your order number
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A clear explanation of the issue
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Photos or videos showing the fault
Once received, our support team will assess the claim and arrange a repair, replacement part, or replacement bike depending on the issue.
Additional Notes
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All repairs must be authorised in advance
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Warranty applies to the original purchaser only and is non-transferable
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Proof of purchase is required for all claims
If you have any questions about your EZEGO warranty or need help with a specific issue, our UK-based customer support team is here to help.
Contact: support@pedalgo.co.uk
EZEGO Commute EX Gents Electric Bike Review Summary
What people like
Pros
- Powerful motor: Conquers steep hills with ease.
- Long battery life: Impressive range for extended rides.
- Comfortable ride: Upright position and large tires reduce stress.
- Practical accessories: Comes with a rack, mudguards, and lights.