EZEGO Commute INT Gents

The EZEGO Commute INT Gents is a clean-looking commuter e-bike designed in the UK, with the battery hidden inside its diamond alloy frame. It weighs 16.5kg without the battery, and the upright, relaxed position keeps longer rides comfortable.

A 250W rear hub motor with 45Nm of torque gives five levels of smooth assistance up to 15.5mph (25km/h), plus a walk assist mode, and the removable 418Wh Samsung battery gives up to 40 miles (60km) per charge. Shimano 9-speed gears, Clarks hydraulic disc brakes, puncture-protected Kenda tyres, integrated lights, alloy mudguards, a rear rack and a kickstand come as standard.

• Integrated battery: 36V 11.6Ah (418Wh) Samsung, hidden in the frame and removable.
• Up to 40 miles per charge: About 4 hours to recharge.
• Smooth assistance: 250W rear hub motor, 45Nm, five levels plus walk assist.
• Shimano 9-speed: Altus shifter and Acera derailleur, 11-34T.
• Hydraulic disc brakes: Clarks, 160mm, with motor cut-off levers.
• Integrated lights: Front and rear.
• Ready for commuting: Alloy mudguards, rear pannier rack and a centre kickstand.

• Commute INT Gents e-bike
• 418Wh Samsung battery
• 2A smart charger
• Rear rack, mudguards and kickstand
• User manual

Order Confirmation: Once you place your order, we will pre-authorise your card, but your payment will not be processed immediately. We will then proceed to process your payment and begin preparing your order for dispatch.
Order Delivery: All orders are typically dispatched within 5 working days of payment being processed. You will receive tracking details by email within 24 hours of dispatch. If you have not received tracking information within 6 working days of placing your order, please contact us at sales@pedalgo.co.uk and we’ll assist you.
Damages on Delivery: All products are fully insured during delivery. Please inspect all items carefully at the time of delivery. If you notice any visible damage, we strongly advise that you do not accept the delivery. If you later discover damage, please email clear photos of the affected items to sales@pedalgo.co.uk as soon as possible. We will initiate an insurance claim on your behalf and help arrange a replacement or refund where applicable.
Cancellations & Refunds: Orders cancelled after 48 hours may be subject to a cancellation fee. If your order has already been dispatched, you (the buyer) will be responsible for any return shipping costs. Refunds will only be issued to the original payment method used to place the order.

EZEGO Electric Bike Warranty 

At Pedal Go, we proudly stock EZEGO electric bikes for their excellent build quality, practical design, and reliability. Every EZEGO bike purchased through our store includes a comprehensive 1-year UK warranty covering key components for your peace of mind.

What the Warranty Covers

Your EZEGO e-bike is protected against manufacturing defects for the following parts:

• Frame – 1 year

• Battery – 1 year

• Motor – 1 year

• Display & Controller – 1 year

• Charger & electrical wiring – 1 year

This warranty applies to normal, non-commercial use and starts from the date of delivery.

What’s Not Covered

The warranty does not cover:

• General wear and tear (including tyres, brake pads, chains, and grips)

• Damage from misuse, neglect, accidents, or unauthorised modifications

• Water damage from improper use or storage

• Labour or service costs not pre-approved by Pedal Go or EZEGO

• Cosmetic scratches or marks caused after delivery

Improper assembly or failure to follow the EZEGO user manual may void the warranty.

Making a Warranty Claim

To make a warranty claim, simply contact us at sales@pedalgo.co.uk with:

• Your order number

• A clear explanation of the issue

• Photos or videos showing the fault

Once received, our support team will assess the claim and arrange a repair, replacement part, or replacement bike depending on the issue.

Additional Notes

• All repairs must be authorised in advance

• Warranty applies to the original purchaser only and is non-transferable

• Proof of purchase is required for all claims

If you have any questions about your EZEGO warranty or need help with a specific issue, our UK-based customer support team is here to help.

Contact: sales@pedalgo.co.uk